Process:

1. Select an account manager to assign the project

2. Emails will be automatically queued for:

• Account Manager (designation notification)

• Client (content submission request)

Project Completion Process:

1. Confirm that final payment has been received

2. Payment confirmation invoice will be queued for client

3. Project will be moved to "Active Clients" section

4. No further payment tracking will be required

5. Billing cycle will start based on payment date

• If paid before 10th: Billing starts last day of current month

• If paid after 10th: Billing starts last day of next month

6. If referred by partner: R499 commission will be queued for partner

Domain Renewal Process:

1. Domain was activated on:

2. Domain expires on:

3. Days until expiry: days

4. Renewal invoice will be sent to the client

5. After payment, click "Domain Renewal Payment Received" to confirm